{"id":18282,"date":"2026-06-29T20:16:00","date_gmt":"2026-06-29T13:16:00","guid":{"rendered":"https:\/\/fsmr.isi.ac.id\/?p=18282"},"modified":"2026-07-01T10:31:20","modified_gmt":"2026-07-01T03:31:20","slug":"pelatihan-pelayanan-prima-tingkatkan-kompetensi-tenaga-kependidikan-fsmr-isi-yogyakarta","status":"publish","type":"post","link":"https:\/\/fsmr.isi.ac.id\/en\/pelatihan-pelayanan-prima-tingkatkan-kompetensi-tenaga-kependidikan-fsmr-isi-yogyakarta\/","title":{"rendered":"PELATIHAN PELAYANAN PRIMA TINGKATKAN KOMPETENSI TENAGA KEPENDIDIKAN FSMR ISI YOGYAKARTA"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Yogyakarta, 29 Juni 2026 \u2014 Fakultas Seni Media Rekam (FSMR) ISI Yogyakarta menyelenggarakan Pelatihan Pelayanan Prima pada Senin pagi, pukul 08.30\u201312.00 WIB, bertempat di AVI FSMR ISI Yogyakarta. Kegiatan ini diikuti oleh para tenaga kependidikan dan karyawan PPPK, dengan tujuan meningkatkan kualitas pelayanan akademik dan administrasi di lingkungan kampus.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acara disambut oleh Wakil Dekan II FSMR, Oscar Samaratungga, S.E., M.Sn., dan secara resmi dibuka oleh Dekan FSMR ISI Yogyakarta, Dr. Edial Rusli, S.E., M.Sn. dalam sambutannya, beliau menekankan pentingnya pelayanan prima sebagai bagian dari profesionalisme tenaga kependidikan dalam mendukung proses belajar mengajar.\u00a0\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"> \u201cPelayanan yang baik bukan hanya soal prosedur, tetapi juga sikap ramah dan komunikasi yang membangun. Dengan pelatihan ini, kita berharap seluruh tenaga kependidikan dapat memberikan layanan terbaik bagi mahasiswa dan dosen,\u201d ujar Dekan FSMR ISI Yogyakarta, Dr. Edial Rusli, S.E., M.Sn.\u00a0\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Pelatihan menghadirkan narasumber Siti Solichah, S.Psi., M.Psi., Psikolog dari Universitas Gadjah Mada (UGM), yang membawakan materi seputar strategi pelayanan berkualitas, komunikasi efektif, serta etika kerja dalam menghadapi berbagai kebutuhan civitas akademika.\u00a0\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cPelayanan prima adalah investasi jangka panjang. Ketika tenaga kependidikan mampu melayani dengan profesional, maka kepercayaan dan kenyamanan civitas akademika akan meningkat,\u201d jelas Siti Solichah, S.Psi., M.Psi., Psikolog dalam pemaparannya.\u00a0\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Peserta tampak antusias mengikuti sesi interaktif, diskusi, dan simulasi pelayanan yang diberikan. Dengan adanya pelatihan ini, diharapkan seluruh tenaga kependidikan FSMR ISI Yogyakarta mampu menerapkan prinsip pelayanan prima dalam keseharian, sehingga tercipta suasana akademik yang lebih kondusif, ramah, dan profesional. (Humas)<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"575\" src=\"https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0006-1024x575.jpg\" alt=\"\" class=\"wp-image-18284\" srcset=\"https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0006-1024x575.jpg 1024w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0006-768x431.jpg 768w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0006-640x359.jpg 640w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0006-400x224.jpg 400w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0006-367x206.jpg 367w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"575\" src=\"https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0005-1024x575.jpg\" alt=\"\" class=\"wp-image-18286\" srcset=\"https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0005-1024x575.jpg 1024w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0005-768x431.jpg 768w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0005-640x359.jpg 640w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0005-400x224.jpg 400w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0005-367x206.jpg 367w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"575\" src=\"https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0007-1024x575.jpg\" alt=\"\" class=\"wp-image-18287\" srcset=\"https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0007-1024x575.jpg 1024w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0007-768x431.jpg 768w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0007-640x359.jpg 640w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0007-400x224.jpg 400w, https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0007-367x206.jpg 367w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><div class=\"pvc_clear\"><\/div><p id=\"pvc_stats_18282\" class=\"pvc_stats all\" data-element-id=\"18282\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/fsmr.isi.ac.id\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=\"0\" \/><\/p><div class=\"pvc_clear\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Yogyakarta, 29 Juni 2026 \u2014 Fakultas Seni Media Rekam (FSMR) ISI Yogyakarta menyelenggarakan Pelatihan Pelayanan Prima pada Senin pagi, pukul 08.30\u201312.00 WIB, bertempat di AVI FSMR ISI Yogyakarta. Kegiatan ini diikuti oleh para tenaga kependidikan dan karyawan PPPK, dengan tujuan meningkatkan kualitas pelayanan akademik dan administrasi di lingkungan kampus.&nbsp;&nbsp; Acara disambut oleh Wakil Dekan II [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":18287,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[251,31],"tags":[282,314],"class_list":["post-18282","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agenda","category-berita","tag-fsmr-isi-yogyakarta","tag-isi-yogyakarta"],"a3_pvc":{"activated":true,"total_views":10,"today_views":10},"featured_image_src":{"landsacpe":["https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0007-1140x445.jpg",1140,445,true],"list":["https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0007-463x348.jpg",463,348,true],"medium":["https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0007-300x168.jpg",300,168,true],"full":["https:\/\/fsmr.isi.ac.id\/wp-content\/uploads\/2026\/06\/IMG-20260701-WA0007.jpg",1504,844,false]},"_links":{"self":[{"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/posts\/18282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/comments?post=18282"}],"version-history":[{"count":2,"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/posts\/18282\/revisions"}],"predecessor-version":[{"id":18288,"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/posts\/18282\/revisions\/18288"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/media\/18287"}],"wp:attachment":[{"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/media?parent=18282"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/categories?post=18282"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fsmr.isi.ac.id\/en\/wp-json\/wp\/v2\/tags?post=18282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}